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Job Summary:
The Lead Communication Technician serves as the on-site coordinator and is responsible for overseeing the installation, testing, troubleshooting, and maintenance of communication, structured cabling, and low-voltage systems. This role includes supervising field technicians, ensuring high-quality workmanship, coordinating activities with project managers, and ensuring all projects tasks are completed safely, efficiently and on schedule.
Duties/ Responsibilities:
- Lead and mentor a team of technicians and apprentices.
- Assign daily tasks and ensure efficient workflow.
- Train staff on installation standards, safety practices, and use of tools.
- Conduct quality-control checks and ensure workmanship meets company and industry standards (TIA/EIA, BICSI, NEC).
- Configure and mount network racks, patch panels, cabinets, and cable pathways.
- Perform system testing, certification, and documentation.
- Install, terminate, and test copper and fiber-optic cabling (Cat5e, Cat6, Cat6A, fiber, coax, etc.).
- Interpret blueprints, floor plans, and technical documents.
- Communicate with project managers, general contractors, and clients.
- Monitor job progress and report updates.
- Ensure job materials, equipment, and tools are available on site.
- Assist with scheduling, planning, and project forecasting.
- Enforce workplace safety standards and OSHA policies.
- Maintain accurate logs, test results, and job documentation.
- Ensure all work meets relevant codes and industry guidelines.
- Perform other duties as assigned.
Qualifications:
- 3 – 7 years of experience in low-voltage or communications installation.
- Minimum 1- 2 years of leadership or supervisory experience.
- BICSI certification (e.g., Technician, Installer II) is a plus.
- Valid driver’s license; ability to travel to job sites.
- Strong knowledge of telecommunications and low-voltage systems.
- Ability to lead, teach, and coordinate a team.
- Proficiency with testers (Fluke, OTDR), termination tools, and cable routing.
- Strong troubleshooting and problem-solving skills.
- Ability to read blueprints and technical schematics.
- Excellent communication and time-management skills.
Benefits of
Working with Us
We offer competitive benefits and a supportive work culture. From health insurance, to professional development opportunities, we ensure our team members have everything they need to succeed.
Our Culture
At Prism PSG, we believe that a positive work culture is the foundation of our success. We prioritize teamwork, innovation, and respect, ensuring that every team member feels valued and supported.
